Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed. After receiving the products the refund, if applicable will be processed and initiated to the original method of payment in 5-7 days."
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded unless damaged.
**Customized products are final sale- and non refundable **
Please make sure you double check and Verify your draft before submitting them for logo printing
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
Do not send your returns back without emailing us before hand the return address may differ
Shipping PolicyCANT STAND THE LONG WAIT - SHOP WITH US ON AMAZON
Snow storms are impacting shipping speeds please be advised before ordering!!
Attention: Shipping to Sweden and Serbia has been limited as of 12/2020***
Thank you for visiting and shopping at Neshaí Fashion. Following are the terms and conditions that constitute our Shipping Policy.
Furniture, equipment and USA based beauty manufacturers ship out and deliver within 1-20 days
For international eyelash orders we recommend express shipping this gives your order priority during its international transit. This helps to ensure you get your order within 5-15 days instead of economy mail.
If you choose economy mail:
Please be aware due to the Pandemic - Safety regulations are being imposed on manufacturers and shipping companies -this has caused delays.
Mainly affecting (Asian manufactures eyelashes and eyelashes accessories)
Shipping window for non usa based manufacturers**30-60days** If this does not work for your timeline please postpone your order.
Mexico and Canada are turning away some imported items please contact your local post if your items are not received
**WE SHIP DIRECTLY FROM THE MANUFACTURER- THIS IS WHY SHIPPING TIMES VARY ** MOST ITEMS ARE MADE TO ORDER THEN SHIPPED OUT** WE WORK WITH DESIGNERS AND MANUFACTURERS IN ASIA- RUSSIA - AMERICA AND AUSTRALIA
We are not responsible for shipping tariffs the buyer is responsible( heavy items, bulks order or international shipments all fall under this provision) Please be prepared when placing order we are unaware of tariffs or taxes that will be implemented by any country
We are not responsible for stolen packages- if tracking system states it was delivered you will have to file a police report with your local authorities or contact your local post office
Attention: PO boxes ARE NOT ACCEPTABLE a secondary address must be given within 24 hours or the order will be canceled
Shipment processing time
All orders are processed within 3-4 business days. we cannot start an order until the payment has cleared. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone
International countries tends to hold packages in customs for 5-18 days before releasing please be aware- this may delay your arrival time. This does not constitute a delay on our end and will not fall under a reason for refund. The delay was not on our behalf but your countries. Please be aware before ordering
If the tracking system is down please refer to
17 track- To help track your packages
- 💝 COLORFUL MATTE EYESHADOW PRIMER FOR ALL SKIN: The primer is light, evenly applied, easy to push,beautiful in use,prolong the wear of your eyeshadow and even intensify the pigments,without any accumulation or spots,strong concealing power.This primer have 6 colors for choosing: white, medium, dark, violet, mint green and rose pink. You can choose a color similar to your skin or your makeup, meet your desire.
- 💝 LONG-LASTING & WATERPROOF & SWEATPROOF: Eyeshadow primer can ensure maximum pigmentation and 24-hour makeup,creases proof and sweat-proof to prevent the eyeshadow color fade,great for humid days or live in the heat, lounging at the beach or a long night out, your eye makeup will stand by you with this amazing primer! Not to worried about panda eyes.
- 💝 MULTIFUNCTIONAL EYESHADOW PRIMER CREAM: It’s a mutil-functional eyeshadow that you can use it as the eyeliner, eyebrow, lipstick and eyeshadow. Intensify pigments and prime your lids for any look with this eyeshadow base, provide you a vivid bright eyes
- 💝 BEST EFFECT FOR ENHANCE EYE SHADOW: It contains moisturizing ingredients that help balance skin tone, reduce pores and fine lines.The creamy formula can be dried in a few seconds. It has a perfect pre-makeup effect without wrinkles. After drying it for a period of time, apply eye makeup for better results.It is the best partner for eyeshadow.
- 💝 VEGAN, CRUELTY-FREE BEAUTY: Eyeshadow Primer is formulated to be the perfect base for your flawless style. Formula is vegan & never tested on animals.Safety for sensitive skin. And it's pretty easy to remove with vaseline or a eye makeup remover. No giving raccoon eyes.
Details: 💝 Specifications: Benefit: Long-lasting, Waterproof, Sweatproof Skin Types : All kinds of Eye shapes: All kinds of Color for choosing : White,Medium,Dark,Violet,Mint Green,Rose Pink Package: 1 * Matte Eyeshadow Primer Base 💝 Feature: ✔ Silky material, easy to push, strong concealing power. ✔ Make your eyeshadow color more vivid and beautiful. ✔ The best companion for eyeshadow, make eyeshadow more colored and more saturated. ✔ Make eyeshadow lasting, keep makeup for 24 hours, waterproof and sweat proof. ✔ Reduce greasy, dull, and smudged conditions. ✔ Lightweight and portable, uniform application, beautiful in use, without any accumulation or spots. 💝 How to Use: Step 1: Gently apply the primer to the lid of your eye. Step 2: Wait for it to dry. Step 3: Use your favorite eye shadows to showcase a long-wearing creaseless look. 💝 Tips: 👉 Pleasr keep away from children and fire. 👉 In order to keep eye makeup lasting, please use eye primer first. 👉 Place in a cool place and avoid direct sunlight. 👉 Due to the different display and light, the picture may not reflect the actual color of the item.Thank you for your understanding.
Package Dimensions: 4.2 x 0.9 x 0.8 inches